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How to Create a New Case (Video)
Category: Case Management WHO CAN SEE THIS: PUBLIC
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To create a new case in NOVA:

  • Log into NOVA with your login and password
  • On the left side in the blue panel, under Case Management select Add Case
  • Select the appropriate Department/Program/Activity from the dropdown
    • For REHS, if the case takes place within American Dream, change Sub-Department to American Dream
    • If the facility is owned by the County, switch the County of Bergen Facility to “Yes”
  • Be aware that Department/Program/Activity CAN NOT be changed once a case has been created